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Packages are generally dispatched within 2 days after the receipt of payment and are shipped via Courrier, except in the case of personnalized or custom made items such as capes or costumes, whose dispatch can take longer (approximately one week).
The courriers used within Europe are NACEX, TAT, DHL or UPS normally. For shipments out of the European Union, we usually use FEDEX, TNT, UPSor DHL.
If you prefer a delivery by certified urgent post, with compulsory signature upon receipt, you can select this method during the purchase process for orders below 1 kg and only for shipments within the European Union, or for Mexico, but in this case, delay for delivery is not guarantee.
Whichever shipment method is chosen, we will provide you information by email to track your package online as soon as possible.
Our shipping fees include handling and packing fees as well as postage costs.
Fees vary according to the total weight of the shipment. We advise you to regroup your items in one order to reduce costs. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Your package will be dispatched at your own risk, however special care is taken to protect fragile objects.
Please note that for payment cash upon delivery (only available in Spain and Portugal), an extra fee will be charged depending on the value of the order.